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FAQ

Product & Technical

What is the rated voltage range of your medium voltage switchgear?

Our MV switchgear supports 3.6kV to 40.5kV systems, with customizable configurations based on project needs.
Do you provide customized electrical distribution solutions?

Yes, all solutions can be tailored, including dimensions, control systems, and busbar configurations.
What certifications do your products carry?

Our major products are certified by CE, CB, KEMA, and SEMKO. Specific certificates can be provided upon request.
Can your switchgear be used in high-altitude or coastal environments?

Yes, we provide customized climate-adapted solutions for humid, salty, high-altitude or desert regions.
Do you support IEC/ANSI standards?

Yes, our products comply with IEC standards by default. ANSI/NEMA models are available upon request.

Order & Delivery

What is the average lead time for production?

Standard lead time is 15–30 working days depending on order quantity and product type.
Can you ship globally?

Yes, we support door-to-port, CIF, DDP, and other Incoterms for more than 60 countries.
How do you pack switchgear and transformers?

All equipment is packed with seaworthy wooden cases or iron frames, protected with desiccant and shock-resistant measures.

Project & Cooperation

Do you support EPC or government projects?

Yes, we have experience working with EPC contractors, government electrification programs, and private industrial clients.
Can you provide engineering drawings and technical documents before order?

Yes, once basic parameters are confirmed, we provide layout drawings, wiring diagrams, and solution briefs.
Do you have reference projects in our country?

Please contact our sales team. We’ll share similar case studies and references tailored to your region and sector.